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DIRECTV is your exclusive home for the ultimate in TV entertainment.
With DIRECTV, you get the newest Hollywood blockbusters first- sometimes months before DISH Network, cable, and Netflix - plus critically acclaimed original series you won't see anywhere else, exclusive 3D programming, the most sports, and the most full-time HD channels. If you want the best that TV has to offer, you need DIRECTV.
For the 11th straight year DIRECTV, the world’s largest pay TV provider, has once again scored higher for customer satisfaction than all major cable TV companies in the American Customer Satisfaction Index (ACSI), released today. In addition, DIRECTV surpassed its competitors, DISH Network and AT&T U-Verse, who both had the biggest declines of four points in the ACSI this year.
In this year’s ACSI survey, DIRECTV was the only company in the cable and satellite category to improve its position from last year and posted an index score of 69, reflecting customers’ overall satisfaction with the service, compared to the cable and satellite TV industry, which received an average score of 66. Specifically, DIRECTV scored 10 points higher than Time Warner, Comcast and Charter Communications, who also posted declines from last year’s survey. Customers surveyed by the ACSI in the first quarter of 2011 were also asked about such issues as customer expectations, perceived quality, and customer loyalty.
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Additional Information
The best video experience, whenever and wherever you want it.
With DIRECTV, your video experience goes beyond your regularly scheduled programming, beyond your living room, even beyond your TV.
Record and watch shows in any room with one HD DVR.
With one HD DVR, you can record shows in any room, and watch and delete them in any room. Or start watching a recorded show in one room and finish where you left off in another. You've always wanted your DVR to work like this. Now it does.
If you don’t already have a DIRECTV HD DVR, you owe it to yourself to give it a try. You’ll love being able to enjoy your favorite shows on your own schedule. You’ll never have to miss anything again. Plus with an HD DVR connected to the Internet, you get instant access to thousands of shows and movies On Demand at no extra charge, YouTube on your TV, interactive TV apps, and more.